Privacy Policy

Who we are

This website is operated by Rhubarb Digital Limited, trading as Rhubarb, a company registered in England and Wales (company number 16871009, VAT number 511520151). This policy explains what information we collect when you use this site, why we collect it, and how it's handled.

Information we collect

When you submit our contact form, we collect the name, email address, phone number, and message you provide, so we can respond to your enquiry. We don't collect payment details or other sensitive personal information through this site. We also collect some information automatically as you browse — see the Cookies section below for what that covers and why.

How we use your information

Contact form submissions are used to respond to your enquiry and, where relevant, to follow up about work we might do together. We don't sell your information or share it with third parties for their own marketing purposes.

Cookies and analytics

We use Google Analytics 4 to understand how visitors use this site — the events and pages that matter, not individual identities. We also use Cloudflare for security, performance, and to protect our contact form from spam and abuse via Cloudflare Turnstile, which may set its own cookies as part of that verification.

Legal basis for processing

Where UK GDPR applies, we rely on legitimate interests to respond to enquiries you send us and to keep this site secure, and on your consent for non-essential analytics cookies, which you can decline or withdraw at any time.

How long we keep your information

We keep contact form submissions for as long as reasonably needed to respond to your enquiry and for a limited period afterwards for our own records, after which it's deleted.

Your rights

You can ask us what personal information we hold about you, ask us to correct or delete it, or object to how it's used. To do any of this, get in touch through our contact page and we'll respond within one working day.

Security

This site runs behind Cloudflare's security and CDN layer, and information you submit is transmitted over an encrypted connection. We take reasonable technical measures to keep it safe, but no method of transmission over the internet is ever completely secure.

Changes to this policy

We may update this policy from time to time as our site or practices change. The version published here is always the current one.

Contact us

If you have any questions about this policy or how your information is handled, get in touch through our contact page.